LOVE the game BUT...

Love the game but i have had an issue w my account that wont sync my poe2 w my poe1 and locking me out of trading currencies/uniques. i am level 76 and over level 25 on 3 other characters on poe2 but havent hit 25 on poe1. it isnt game breaking but very annoying when i want to give a unique for a diff class than one im playing to a friend. Love you GGG game is great!