It's been 38 days, and there is no progress in the support.
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It has been 38 days since the first email was sent. My email has been incorrectly modified and I can't log in to the game. Are you rookies who have never faced EA at all? This is simply outrageous. How can such support and operation make people rest assured of the continuous operation of POE2 and POE1 in the future? This is simply a scam, like, "Hey, exile, I have received your EA sponsorship package and various sponsorships, and then it has nothing to do with me that you can't play the game. We are very busy. Don't send emails or post on the forum anymore. We won't read your email. If you complain in the forum, we will only tell you to send an email and I will delete your post, because the existence of these posts will make us look incompetent and our community service and after-sales service is terrible.
Last bumped on Jan 25, 2025, 5:54:24 AM
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I feel You. Message sent on 7th december and still no answer, nothing.
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. As mentioned in our recent update here: https://www.pathofexile.com/forum/view-thread/3703227, we are currently working through a large number of support requests and we're doing all that we can to get back to you as soon as possible.
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i feel you, i'm waiting since 11th december for my hoodie and t-shirt and haven't get any answer to my e-mail.
I have already paid for it. |
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