My account no longer has access to poe2?

I'm not sure what happened but I tried to login today and now it's saying I don't even have the game? I bought it on December 20th.
Last bumped on Jan 24, 2025, 6:38:36 PM
If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
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Vinky_GGG wrote:
If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
I bought the game key to redeem on this website when I did buy it. Why would the key be revoked though? I paid the same price as retail.
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Swignus#4958 wrote:
I bought the game key to redeem on this website when I did buy it. Why would the key be revoked though? I paid the same price as retail.

Hello! To clarify, we do not sell Early Access Keys separately, we only sell the Early Access Supporter Packs that include the keys. You can see the supporter packs here: https://www.pathofexile.com/purchase

If you have purchased an individual Early Access key from a third party, they may have charged back or refunded the original purchase they made to obtain the key they provided you. I'm afraid that you will need to contact that third party for further assistance.
Need help? Contact Support :)
Okay, I'll contact them.

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