Account Locked due to RMT related message

Hello, I created this account just to seek help from the forum.

I now understand the error of my ways:
Upon reading this forum, there are related issues on why others have been locked, it's by making fun of the RMT. I understand now that GGG is very strict on this and that even the slightest joke about RMT, you will get locked. This happened when I got a whisper about it, then I copied that message and send it to my friend. Out of nowhere, I got disconnected and then my account was suddenly locked.

I emailed support and discussed what happened. I only got the generic response even when I have provided complete information on my account.

I ask for consideration to unlock my account as I think the stash tab sale is coming tomorrow.
I ask for consideration, as a long time player of poe1 and now poe2(400H+) please help to unlock my account, so that I can continue playing and supporting the game

Name of account: knox890#7539

I hope you get to all the issues reported and that all the support issues will be sorted out
Thank you

Looking forward for a positive response/resolution.