I lost my early access out of nowhere

Dear support,
I've played PO2 before, but now it says I don't have early access.
I would like to see this problem resolved so I can play again and restore my access.
Last bumped on Jan 21, 2025, 5:19:20 PM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including the four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things for you.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
Need help with something? Feel free to email us: support@grindinggear.com

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