Merging Steam / PS5 accounts with different email addresses

I have two PoE accounts, Steam and PS5, linked to different email addresses.

I successfully connected my PS5 account as a Secondary Login.

I want to play characters from the PS5 account on both Steam and PS5 accounts.

I encountered an error when trying to connect my Steam account as a Secondary Login due to different email addresses.

I attempted to change the primary email address but received an email stating 'Failed to update email address'.

I have contacted GGG via mail.

Does anyone have any assistance to resolve the issue?

Thank you in advance =)
Last bumped on Jan 21, 2025, 12:14:51 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!

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