Abysmal customer service support
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Am I alone in this? I have contact support since early december and only 1 response was received to ask for more information (despite me already given the relevant information) and they went missing after that.
I understand it is a small game company and there are too many players, but would this actually carry on when the game officially launches since it is supposedly a great game at EA stage, I would expect even more players coming in and GGG would not be able to handle queries on account related matters. Last bumped on Jan 21, 2025, 12:28:18 PM
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Yes, same happened to me
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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