hackers scam in trading stole 22 divines from me

i lost 22 divines by this scammer: [Removed by Support], he offered me this piece: Morior Invictus grand regalia with 5% attributes\10% all resist,

Then i traded with him for 22 divines, i checked the gear stats and all, Couse there was a scam attempt just minutes before him. After accepting i checked my inventory and found other piece that not worth 1 divine this: Morior Invictus grand regalia: 5% attribute\10%global defenses

this is advanced scamming he must be hacking no way i lose 22 hard working divines that i have been gathering for more than a week, please help get me get back my divines and permanent ban this hacker scam. i lost all joy and hope after this.

game region: EU Amsterdam
normal leage
platform: pc steam
path of exile 2

hi i already did send it this is my email: [Removed by Support] thanks a lot for fast response i truly appreciate it !

"

Vash_GGG wrote:

Hi there, I'm very sorry to hear this has happened. Could you please email us at support@grindinggear.com with the relevant information so we can look into this matter for you?

hi, i got no response from the support email, and nothing to confirm that my case is under review.

please confirm im i getting helped? , will i get my 22 stolen devines back or the armor i was buying?, please confirm should i wait for help or just delete game, i have no hope after that scam it killed my joy if i don't get all my stuff then no use to play again.

Hello,

to save you 2 minutes, there is no refund for scams.

If there is another player looking for information as i was with similar issue, here is official statement from support. All times are in GMT+1.

Note: if you are waiting after email report for some confirmation email or ticket number, you wont receive anything.


Reported (21. 1. 2025 20:58) with screenshots and detial info how case happend, reply:
"
[removed by Support]

Edmund_GGG#4844

why did you deleted my post details? there was official statement confirmed by email. there was no names, links, or confidential information.

This is confirmed official statement and it should be transparent in my opinion.

There is confirmation which i asked from support, now wih details.

"(GMT+1)
23.1.2025 7:28 PM NZDT, ME wrote:
Hello,

please confirm that my report was reviewed and replied by human, not chatbot assistant, and its official statement of ggg for scam reports.

Thanks

23. 1. 2025 23:08 Support <support@grindinggear.com>:
Hi there,

Thank you for the response. Your report is read and replied to by a member of the Grinding Gear Games Support team.

Regards,
Rob
"