Weird response from support@grindinggear.com

Hi all!

I got a weird response back from support@grindinggear.com.

In December I ordered the Warlord of the Karui Supporter pack with physical goods.
The physical goods haven't arrived yet so I wrote an email today to support@grindinggear.com.

I got an answer back which looked a bit dodgy, it was mailed by bounce.helpscout.net signed by grindinggear.com.

Does the following response look legit?

[removed by Support]
Last edited by Edmund_GGG#4844 on Jan 20, 2025, 5:36:28 AM
Last bumped on Jan 22, 2025, 11:58:58 PM
Hi Exile,

Support staff messages will always come from our email address ending in @grindinggear.com

If you have any questions or concerns please let us know at support@grindinggear.com
Im wondering the same thing if I right click the arrow to see who its from, this is what I get is this legit?

from: Support <support@grindinggear.com>
to:
date: Jan 22, 2025, 6:54 PM
subject: Re: Client Keys
mailed-by: bounce.helpscout.net
signed-by: grindinggear.com
security: Standard encryption (TLS) Learn more
: Important according to Google magic.


"
Im wondering the same thing if I right click the arrow to see who its from, this is what I get is this legit?

from: Support <support@grindinggear.com>
to:
date: Jan 22, 2025, 6:54 PM
subject: Re: Client Keys
mailed-by: bounce.helpscout.net
signed-by: grindinggear.com
security: Standard encryption (TLS) Learn more
: Important according to Google magic.




Yes, that is legit. Helpscout is their support ticketing aide.
😹😹😹😹😹
I do not and will not use TFT.
Gaming Granny :D
🐢🐢🐢🪲🪲🪲

Report Forum Post

Report Account:

Report Type

Additional Info