Character vanished from selection

I am trying to login to POE2 today and my level 60+ character just vanished. Has this happened to anyone else?

Can support please restore this character.
Last bumped on Jan 22, 2025, 12:57:52 PM
Hi there, if you have not already done so please contact us at support@grindinggear.com so that we can look into this with you. Please note that we are currently experiencing a high influx of inquiries, however we will respond to your email regarding this as soon as possible.
heya! same happened to me :) first i got hacked, all the items and currency was stolen ~1 mirror worth. And then the char was gone from char list (lvl 96 stormweaver). i have had no answer for 11 days, i wish you good luck. the support is seriously lacking, one of the worst i have ever seen.
I did will. Can someone get back to me?

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