Early Access disappeared
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My early access to POE 2 has magically disappeared. I have nearly 70 hours into the gfame and even purchased 200 game coins for stash tabs. But now when i try to launch POE 2 my game says that i do not have early access but yet i have it on steam and says that i have already redeemed my key. Need Help please.
Last bumped on Jan 17, 2025, 4:18:17 AM
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Did you buy your key directly from GGG or redeem it from a friend? The majority of the time this happens is when a key is purchased from a 3rd party and is ultimately rejected as it was obtained fraudulently.
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
