When are we getting a response.
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I get that the team is back logged with tickets. Being patient isn't a question anymore since I've waited for weeks to hear from you guys. How long do we have to wait until tickets get resolved. This is just sad
Last bumped on Jan 16, 2025, 8:02:35 PM
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Someone told me it's about a 4-6 month wait time for the appropriate department to resolve an issue.
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so what you're saying is $480 down the drain, copy.
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" We're currently handling a large volume of support requests. You'll need to wait for the appropriate team member to get back to you. We appreciate your patience! Please do not send multiple emails or replies, as this may cause further delays by causing more work for our team or resetting your position in the queue. Thanks very much for your cooperation and understanding. | |
" Day 41 here with zero help from support Are you honestly saying you were so backed up the FIRST day of early access that you're still 6+ weeks behind on tickets? If so that is the most ridiculous thing I've ever heard. |
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