crashes

1. Crashes when moving to another location on the map, as well as when changing characters. This causes the computer to lock up completely.

The character is locked when entering 'trials of sekkhema' and I can't log in to it because it throws the game to the desktop.
during 3 hours of playing I had 5 crashes, and the last one prevents the game.

2. Please cancel the tab in the 'Essence' stash tab, because I accidentally bought a second identical one.

WIN11,32 gb ram, rtx4070, AMD Ryzen 5 5600X, nvme 2GB