Error activar key
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Good morning,
I am communicating by this means because I have had no response by email, which is what I think you recommend for my type of problem. I have a problem trying to activate a key that I purchased in ENEBA, and they sent me to the support of the game to see what was happening, I attach the conversation in which they tell me to contact support. I would like to know what I can do to follow up on my situation. Regards Link to screenshot [Removed by Support] Last edited by ShaunB_GGG#0000 on Jan 15, 2025, 3:15:24 AM Last bumped on Jan 15, 2025, 11:37:30 PM
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If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
Please note that if you purchased a key from a third party, we are not able to offer support for this and you will need to discuss this with the person who you purchased the key from. We would always suggest making any Path of Exile purchases directly with us as this allows us to help with any potential issues you may have. Last edited by ShaunB_GGG#0000 on Jan 15, 2025, 3:30:41 AM
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Hi, ok, thanks for your reply
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