Cannot Log In even though I already have 18hr in game.
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Hey,
When I'm starting the game <POE2> ( even though I have 18hr in the game ) I cannot log in. It shows me a pop-up saying that I need to get an Early Access Key even though I have the key, I have the game in my Steam Library. What can I do? Or what is the problem? Thank you! Last bumped on Jan 14, 2025, 5:36:42 AM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
