What is the expected wait period for support.
|
This is all i want to know, a week, a month how long do you assume im going to be waiting, not if you are trying to get to my request, how long does it typically take. and if you dont know please type, i dont know. thank you.
Slayer_1#1758 Need help from support, account locked. [b]My Path of Exile 2 Early Access Nightmare: Account Is STILL Locked![/b] [url]https://www.youtube.com/watch?v=WqYOj3mtMoc[/url] [b](PoE2)"I'm Currently Evading a Multi-week Account Lock by Ignoring GGG Support"[/b] Last bumped on Jan 14, 2025, 2:19:35 AM
|
|
|
I've been waiting for 39 day....my account still locked since day 1 of EA launch
|
|
|
Thank you, so far 100% of my answers have come from players, not forum moderators.
Slayer_1#1758 Need help from support, account locked.
[b]My Path of Exile 2 Early Access Nightmare: Account Is STILL Locked![/b] [url]https://www.youtube.com/watch?v=WqYOj3mtMoc[/url] [b](PoE2)"I'm Currently Evading a Multi-week Account Lock by Ignoring GGG Support"[/b] |
|
|
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
As mentioned in our forum post here: https://www.pathofexile.com/forum/view-thread/3616595 we ask that you refrain from sending follow up emails as this can create further delays. We will get to your email as soon as we can! Need help with anything? Feel free to contact us at: support@grindinggear.com :)
|
|
|
I'm sitting at 45 days to either unlink my steam or change my email from a dead email. So whatever your problem is, expect months and yea the forum support is completely unhelpful and only copy/pastes
Last edited by panther_nos#3105 on Jan 13, 2025, 8:26:03 PM
|
|
|
Same here,
only simple refund bank stash tab, I have been wait over than a month, every time you ask them how long, you will got copy paste reply for sure. |
|
|
I have a problem with the current system.
My cat added too many 3's to a global message and managed to hit send. Literally, it was a message of 90% repeating 3's that I apologized for immediately after. 1 of 2 things happens(ed). 1: Automated mute system with enough reports - my personal favorite that I've invested, "Who's Line Is It Anyway" points into. 2: A GM muted it because.....honestly adlib your favorite reason at this point. |
|
|
Update: Support got back to me, I got an email, it was an emotional moment, im waiting on a review but i dont have any of my login information as a steam user , They're working on us guys, HYPE.
Slayer_1#1758 Need help from support, account locked.
[b]My Path of Exile 2 Early Access Nightmare: Account Is STILL Locked![/b] [url]https://www.youtube.com/watch?v=WqYOj3mtMoc[/url] [b](PoE2)"I'm Currently Evading a Multi-week Account Lock by Ignoring GGG Support"[/b] |
|
