Stash Transfer Issue – How Long for a Response?
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I’m experiencing an issue with my Path of Exile 2 account, as my stashes from Path of Exile 1 have not transferred over. I sent an email to GGG Support (support@grindinggear.com) on December 16th, but I still haven’t received a response after nearly a month. Meanwhile, I’ve seen on the forums that people with similar issues are getting responses within 4–7 days.
Is there any way to purchase VIP status or a priority service to expedite my ticket in the queue? Last bumped on Jan 13, 2025, 10:03:38 AM
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We're currently handling a large volume of customer support requests. Please be assured that if you've contacted us at support@grindinggear.com we will get back to you as soon as we are able to do so.
Is it possible that you purchased your tabs on a different account? You can select which sub-account you're playing at character select. Purchases would still be associated with the sub-account they were made on, so if you made the purchases on a different account you would need to play that account to access those purchases, including stash tab allocation purchases. | |
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I’m currently able to choose between two different accounts on my Steam account for some reason, even though I never created the second one. Unfortunately, all my stash tabs are linked to the empty account, while the wrong account has my level 95 character and entire stash full of stuff.
I’ve already sent an email regarding this issue, but I’m still waiting and hoping for a response. |
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