Account locked for making fun of RMT spammer, lasting longer than chat message said that it would.
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My account ([Removed by Support]) got chat banned immediately (it said 24 hours) and then I was kicked to login and unable to play any more. It's been longer than 24 hours. I had to create a new account to even be able to use these forums. Support email is unresponsive and I received no communication regarding the reasoning for the ban. I won't be purchasing a second license to play this game, however I would appreciate being able to play the one I already purchased.
Last edited by JC_GGG#0000 on Jan 13, 2025, 10:11:00 AM Last bumped on Jan 21, 2025, 10:49:09 AM
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We're currently handling a large volume of customer support requests. Please be assured that if you've contacted us at support@grindinggear.com we will get back to you as soon as we are able to do so.
We aren't able to discuss account-related details over the forums so you'll need to wait for the appropriate team member to get back to you. Thanks very much for your patience! | |
" The wait time on getting your account unlocked is currently 4 weeks+. Thousands of people are in the same boat as you |
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Day 4 with no response from support. Still banned.
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Day 5 with no response from support. Still banned.
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Day 6 with no response from support.
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"realistic wait time is months :/ |
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Day 7 with no response from support.
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Day 8 with no response from support.
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Day 9 with no response from support. Still unable to play.
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