EMAIL wrong

I have been reporting this issue since December 26, 2024, and have sent multiple emails to support@grindinggear.com but I have not received any response.

When I tried to update my email, I entered it incorrectly, which has resulted in me being unable to receive the verification email.

What will it take for you to provide assistance?

My correct email address is: [Removed by support]

MiMiLow52020#1483
Last edited by Joel_GGG#1496 on Jan 13, 2025, 3:48:33 AM
Last bumped on Jan 13, 2025, 1:27:27 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
I'm experiencing the same issue, but I'm not receiving any email responses at all.
I've been waiting for a week already.
I have had the same issue since Dec 6. I provided support the information they requested and have not received a response in 3 weeks.

At this point I'm just going to do a chargeback and contact BBB about my experience. It's absolutely ridiculous that it would take over 5 weeks to get this resolved. If email verification was a requirement, it should have been required before making a purchase.
just give up
If they would really care they would implement a ticket system and not just random mail bs

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