I bought a key in mid-December for Poe 2; now it says my account doesn't have a key for Poe 2.
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So I bought my key on the 24th of December, and I put around 37 hours in POE 2, but because of work, I stopped playing for around 1.5 weeks, and today I started the game on Steam, and it says my Steam account doesn't have a POE 2 key. Did anyone else have this problem?
Last bumped on Jan 12, 2025, 5:33:45 PM
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Same here
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Hey there, I'm sorry that you're currently experiencing this. If you haven't already, could you please email us at support@grindinggear.com so we can look into this matter for you? Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you've purchased a supporter pack for Early Access, please also include the transaction ID of this purchase in your email. If you have acquired your Path of Exile 2 early access key through a third-party, I'm terribly sorry, however we are unable to assist. Players who have been affected by this must reach out to whomever the player received the key from to check with them regarding the status of their key. These players can rest assured that their characters, items, and progress will remain as they are until their account is once again eligible to participate in Early Access. |
