1.3k forum thread titles of accounts being locked in the last month. Support ???
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are we meant to just throw our hands in the air and be like oh well? 1.3k posts about it alone who knows how many dont make posts. this clown show surely must be the work of blizzard to get people to play D4 again.
Last bumped on Jan 12, 2025, 7:19:25 PM
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Hey there, Exiles.
We're currently experiencing higher player counts than we've ever had previously, and with that comes unprecedented amounts of inquiries to our support team. Our support staff has been working 24/7 since the announcement of Path of Exile 2's Early Access to respond to all users as soon as possible. Please rest assured we will get back to each and every one of you. I understand that no amount of words written, apologies offered, and gratitude for your patience offers respite from the issues at hand. However, I do want you to know that we are working on these issues regarding our response time. Thank you sincerely for your patience regarding this, and I'm very sorry that we have not been able to hold ourselves to the expected standards we have historically held in this regard. | |
" For majority of us, who werent at fault for getting our accounts locked while being left in the dark, a compensation might soothe the frustration and anger. But of course not, our time, money and frustration is worthless to GGG isnt it? Maybe the money was something, since you guys got it anyway. |
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" idk about this one chief Last edited by Edmund_GGG#4844 on Jan 12, 2025, 9:56:46 PM
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There is no GGG just a precursor AI to Gearnet stealing all our accounts for its own gain.
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They say they have support staff working 24/7 but some people who have been waiting 30+ days even if each ticket takes 5-10 mins each a staff of 4 people would have goten to them by now. So the math doesnt check out here
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