ACCOUNT LOCKED FOR 168 HOURS

My account is Eric#8254, and my main character is Sorceress, My character ID is Eric_Y.

I made a mistake in the trading channel and immediately corrected it, but my account was still locked for 168 hours. I’ve already emailed Support and am patiently waiting for a response, but I wanted to post here in hopes that it can be reviewed or pushed along to a senior staff member.

I’ve spent over $300 and more than 200 hours on this game because I truly enjoy it and value the community. I understand that chat rules are taken seriously, and I will be much more careful in the future. I hope this lock can be reviewed, as this has been a frustrating experience. Please let me know if there’s anything I can do to help clarify the situation. Thank you!

FYI, just to help you prepare/temper your expectations, your account probably won't unlock automatically after the duration finishes. Support will have to respond to you and take care of it manually, so we just have to wait. As my own account approached the 168-hour point, I stopped stressing about it or getting it overturned and just waited. I was just excited to finally play again. But that was last Sunday night and I'm still locked out.

Easily got me to purchase another license, I admit. I didn't understand the gravity of the situation a few weeks ago or maybe I wouldn't have caved, at least not so easily.

Buying a new license will not justify being locked out of both poe1 and poe2 i have 15k hrs put into poe and having my account locked for no reason. literally afk and come back to login screen is unjustified bullshit.

Oh, I'm with you. The mods here are sick of my incessant complaining in here. But it struck me and continues to strike me that their superiors are clearly not getting the message. This is simply too egregious, happening to too many people, going on FAR too long and, most importantly, doesn't seem to have improved at all.