Trying to purchase a PoE2 supporter pack but it keeps failing with some generic error

Trying to purchase a PoE2 supporter pack but it keeps failing with some generic error and says to try again but then trying again gives the same generic error. Anyone else experiencing this? Is this just massive server congestion? Something else?

This is the error:

2001: Oh no, it looks like there was a temporary error. No funds were debited from your account. Please try again.
Last bumped on Jan 13, 2025, 1:58:08 PM
Hey there, Exile. I apologise if you're running into purchase issues on our website shop page. If you're receiving an Xsolla error, please reference their Most Common Error Codes or contact Xsolla support directly so that a transaction can be made.

If you're still running into issues, please email us at support@grindinggear.com so we can look into this matter for you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
i got the same problem i have Thaumaturge of the Vaal Supporter and want to upgrade to Liberator of Wraeclast Supporter it alway say Oh no, it looks like there was a temporary error. No funds were debited from your account. Please try again.
I have the exact same problem upgrading as above, same pack and everything

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