SOS! My Game Accounts Have “Vanished”😱
Hey, dear game officials!
I'm in desperate need of your help right now. It feels like I've plunged into a gaming black hole and I'm really freaking out. Here's the full story: At first, my account [Removed by Support] got blocked out of the blue. I was like, “What on earth happened?” and immediately started the appeal process. I was patiently waiting for a resolution, thinking it must be some sort of misunderstanding. But then, to my utter dismay, on January 10th, my other account [Removed by Support] was suddenly blocked as well! My head went “buzz” and I was completely dumbfounded. I kept racking my brains, thinking that I've always been a well-behaved “model player” in the game. I've never done anything against the rules. Even when chatting in the world channel, I was constantly mindful of using civilized language. I might as well have had “Friendly” stamped on my forehead. I was so bewildered that it was even more maddening than solving the toughest puzzles in the game. The crucial point is, I've been eagerly waiting for the customer service to show me a way out. But it seems like the email I sent has sunk into the sea without a trace. There's been no response at all, and this waiting is truly agonizing. Every single second is testing the limits of my patience. I fully understand that you guys have a mountain of work to deal with every day and are as busy as a constantly spinning top. But I sincerely beg you to spare a moment to glance at my predicament amid your hectic schedule. These two accounts are like comrades-in-arms fighting side by side with me. Without them, I feel so lost in the game world that I can't even take a single step. I hope you can take my plea as a “stranded player” seriously and quickly restore my accounts to normal. I can't wait to jump back into the fray and resume my thrilling gaming journey! Eagerly looking forward to your helping hand to rescue me from this account “crisis”. —A frantic player Last edited by Sian_GGG#0000 on Jan 11, 2025, 2:58:43 AM Last bumped on Jan 11, 2025, 3:41:27 AM
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Hey there,
I'm sorry to hear that! If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you. If you could please include your account name and 2-3 character names that would be greatly appreciated. Please be aware that we are working through a very high number of support requests; we apologise for any delays, however it may take us some time to get back to you. | |
Hey, dear game officials!
First of all, I really appreciate that you've taken the time to read my post. I'm in an extremely tough spot here. I've already tried reaching out to the relevant email multiple times to seek help regarding my blocked accounts, but alas, not a single reply has come my way. I do understand that you all must be swamped with work, but I sincerely hope you can also pay due attention to my situation. I mean, two of my accounts got blocked without any justifiable reasons, which is really frustrating. My game accounts are [Removed by Support] (a mage) and [Removed by Support]. You can verify my ownership through email communication. I'm currently in a state of desperation, longing to get back to my gaming adventures. Please understand the urgency I'm facing and kindly assist me in resolving this issue as soon as possible. I'm eagerly looking forward to your prompt response and a favorable resolution. Thank you so much! —A desperate and anxious player Last edited by Sian_GGG#0000 on Jan 11, 2025, 3:21:49 AM
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I've been waiting for half a month already!! I really need your help urgently!!
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You just have to be patient! Duh.
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Every single day feels like a year!
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