Designers, please look here. I need help.

Dear ggg designers and managers, I hope you can read this post. I have sent countless emails. As for this account, I can only log on to this forum now, and I can't change my email, because I have bound a non-existent email, and I haven't logged on to the game for a long time. I need a restore mailbox or a solution. Please pay attention to this post, because you haven't replied to the email.

Have any of you forum mods at least ASKED to be trained up to be able to handle, I don't know, anything of value? I'm getting pretty sick of JC moving totally appropriate threads from Help to General. Not that it's of any consequence whatsoever. It just adds to the absurdity of this situation. You have a staff devoted to (and good at) telling people to email Support.

Support fucking sucks. It might not even exist. I'd prefer to see evidence of its existence before I make a conclusion about its existence, but so far, every day has been significantly more alarming than the last, from a supposedly quality and respected company.

I'm still not convinced that important people involved in this game's future have been adequately informed about the state of Support, let alone this unknown but not insignificant population of people who you have indefinitely fucked over, one way or another. Nobody whose job involves quality assurance and/or the company's reputation would stand for this, right? What a SOLVABLE problem to be left to rot for nearly two months.

I don't know what else to say that I or others haven't already. Embarrassing, shameful, exploitative. I could go on for awhile before needing to address a Thesaurus, I promise you. I'm not bragging. Your shit customer non-service has brought us here.