PoE1 and PoE2 Accounts not synced

Hello,
I would like to know why my PoE accounts are not synced?
This account (PoE1) Cyress#6578
and my PoE2 account Cyress#8433

Both use the same Email
Last bumped on Jan 11, 2025, 5:11:44 AM
It looks like you have two separate accounts. You can merge these here if you wish. I hope this helps!
Ok,
Now it shows both accounts listed, however I still do not have access to previously purchased microtransactions and my available 215 shop coins to purchase PoE2 microtransactions.

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