Early access on the wrong account
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It’s been almost a month since I sent my first email. Rajiv did reply to one of my emails, requesting several details, but then he disappeared right after. This leaves me very disappointed. I purchased early access, and in these almost 30 days, I haven’t been able to play it. I feel completely abandoned by GGG support. I expected more as a customer and player.
Last bumped on Jan 13, 2025, 11:26:33 AM
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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After a month of waiting, I have lost all hope of getting any help from you. I have officially decided to give up on Path of Exile. I literally paid and couldn't play. I've never experienced anything like this in any game. The first time in years that I needed support, only to find out it doesn't exist. It was good while it lasted, but I refuse to return to this game. I just wish I could get back all the money I've already spent on your games.
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