I dont have points
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I bought early access, I've been playing since release, but I still haven't received my points. I've written to you 4 times already, but I haven't even gotten a reply that you've received my report. Thanks.
Last bumped on Jan 13, 2025, 11:20:51 AM
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It looks like you made your purchase using your other sub-account, so in order to access your points you'd need to be playing using that sub-account. You can choose the sub-account you'd like to play using while you're on the character select screen. I hope this helps!
If you made the purchase on the wrong sub-account then we aren't able to assist with that over the forums and you'll have to wait for a response from the appropriate team member via email at support@grindinggear.com and we really appreciate your patience! | |
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in fact, on the second account I have these points, can I also play on the second account in this situation? why can I play on 2 accounts when buying one early access? ty for reply
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