Chat and trading do not work..

It's been a month now. happy new year 2025 ggg.
Can you fix it?
I'll tell you several causes.

First,
My account is not in the poe2 db and the game is playable.(maybe?)

Second,
This symptom occurs to those who bought a poe2 early access account while having a poe1 db.

Third,
In my case, I was able to chat and trade at first, but after the patch, it suddenly stopped working.

Fourth,
I tried co-op play during this time. It's unlikely to be the cause, but I'll mention it.

Fifth,
Aside from being annoying, it's disappointing, so please fix it quickly.

I have the same problem on ps5?
My irl freinds on computer have to trade my item for me. What is this...
Come on

please fix it