Chat and trading do not work..

It's been a month now. happy new year 2025 ggg.
Can you fix it?
I'll tell you several causes.

First,
My account is not in the poe2 db and the game is playable.(maybe?)

Second,
This symptom occurs to those who bought a poe2 early access account while having a poe1 db.

Third,
In my case, I was able to chat and trade at first, but after the patch, it suddenly stopped working.

Fourth,
I tried co-op play during this time. It's unlikely to be the cause, but I'll mention it.

Fifth,
Aside from being annoying, it's disappointing, so please fix it quickly.

I have the same problem on ps5?
My irl freinds on computer have to trade my item for me. What is this...
Come on

please fix it

plz fix it

Please fix I can’t trade or do anything without chat…

Chat and trading work., I even purchased an item today. Below todays chat and trading

fix it

Crossplay enabled?

Since the first day of playing, chat and trading on the console (ps5), which is what I play, works normally, try to check if crossplay is active