i lost my access for poe 2

hello i used reedem code for early acces to poe 2 on this account. it was some time ago. when i tried to log in today i got an information that my account doesnt have access to this game idk why pls help me
Last bumped on Jan 30, 2025, 4:13:43 PM
Same here have 100 hours already lost access today.
Ja wykupiłem dostęp, a teraz mam tak samo jak wy.
Na koncie pokazuje mi że nie mam wykupionego wczesnego dostępu. Coraz więcej osób ma ten sam problem. Jedno wielkie oszustwo.
Last edited by Zima#3024 on Jan 6, 2025, 2:36:20 AM
it happened to me aswell, I have 270 hours in it
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jamaszi#5335 wrote:
hello i used reedem code for early acces to poe 2 on this account. it was some time ago. when i tried to log in today i got an information that my account doesnt have access to this game idk why pls help me



I have same problem too m8!
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
how long i have to wait to get my access back im waiting like for 12 days. i did write an email and still no response.
Last edited by jamaszi#5335 on Jan 15, 2025, 12:32:29 PM
Happened to me today.

Logged out yestarday, today after about 100 hours of play I simply cannot play anymore.

Even if someone have 3rd party purchase, how on earth we are supposed to get anything if we actually played 100/200/300+ hours on our purchase?
If you purchased your EA keys through a third party site (such as Instant Gaming or Eneba), then you will have to contact them.
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I do not and will not use TFT.
Gaming Granny :D
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But actually, from customer point of view, why should I bother?

Lot's of people are buying their keys from 3rd party companies. If this would be illegal or potential for revoking, we should be given such information.

How is this even possible, that game activated on steam or so is getting cancelled avet hundreds hours of gameplay? That's basically doesn't make any sense.

I'm buying keys from such companies for years now. Never got such situation that my key was revoked and I was the one who needs to get it back.

And it's not like a single or double case. Looking on forums here and there, it's a phenomenon on a large scale, not caused by end customer.

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