Points got transfered to wrong account

Hi,

I already wrote a Email to Support but dont get any answer, so i try here:

I seem to have two accounts mapped to my PoE Account:
My old PoE Account “FriDay16#2647” and my actual one “Fenyx#5738” which i use to play on Steam and PS5.

It seems this happened when i merged my old Account which i dont use anymore with my new account which a have on PS5. 


Unfortunately, the “Welcome Points” for buying the Game on Steam were transferred to my old Account.





Can you please transfer the 300 Point from “FriDay16#2647” to “Fenyx#5738”?





Cheers & Thanks


Fenyx
Last bumped on Jan 4, 2025, 10:14:07 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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