My support ticket still unresolved
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I asked for help with buying wrong supporter pack the 6th of December. I got a response on the 16th, they asked me for some info to verify its me. Answered them same day but have yet to get another response. I understand its very busy with so many players and Christmas and everything, but I wish I had some timeline or indication Ill get another response. Also afraid after I answered something happened and It wont get updated. Sorry for the hassle
Last bumped on Jan 4, 2025, 1:50:34 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
" it just takes ages to answer because they don#t have a ticket system seems you have to be lucky to be picked. if not it can take months |
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" it's a lottery system, not a ticket system, lmfao |
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