Purchased Poe2 Pack, Points Not Credited
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Hello, I purchased a supporter pack with 300 points yesterday, but the points have not been credited to my account yet. I contacted support via email, and it has been over 24 hours without any update. Could you please assist me with this issue?
Last bumped on Jan 5, 2025, 6:02:27 AM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
" Check if you have any other accounts in the game. I had a similar issue. My coins were transferred to another account. |
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Excuse my ignorance, but how to check if there is another account?
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Issue still not fixed, no transaction showen on my account history aswell.
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