Merging Sub Accounts due to purchasing Key on wrong sub account

I play on PS5 and went to play on PC, mistakenly purchasing a key on the subaccount that does not have my PS5 characters. Is there a way to switch the transaction over or merge it so I can have the currency I purchased?

Also if I have extra keys (since I purchased one I didn't need) is there a way to gift that or sell it to recoup the money I wasted?

Last bumped on Jan 3, 2025, 12:32:47 PM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
Ok thank you - I have put in two tickets - one a couple weeks ago and one last week. Should I just wait for a response?

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