Character Deleted on Steam Account - but not linked to PoE/GGG. - Please Help :(

Hello!

I have a character that was deleted by my son over the holiday break. Unfortunately, it is on my Steam account and I am unable to link it to my GGG account. I get an error message that says "You cannot add this login method to this account."

I have contacted support several times and never get an answer. I don't even get a received email acknowledgement. I am worried that time is ticking and if my character isn't restored soon it will be lost forever. I spent over 100 hours on this character.

Please help!

Thank You
Last bumped on Jan 3, 2025, 10:53:29 AM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Thank you!

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