My account has been prompted twice as' ineligible ', please unlock it, thank you!
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Please restore my account eligibility!!!
I have sent 10 emails but have not received any response yet. Please handle the issue of account disqualification! My account has purchased and activated early access qualification testing. I have been playing for more than ten days and the system prompts that I am not eligible to take the exam. Please investigate and restore. Thank you. I created two characters: one is the character of level 68 monk RKOIL, and the other is the character of mercenary ROXKO Last bumped on Jan 3, 2025, 10:03:03 AM
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Please do not send multiple emails to our team about the same issue, as this may cause further delays by causing more work for our team. You'll have to wait for a response from the appropriate team member.
Note that if you obtained your access by redeeming a key you've obtained from a third party, you'll have to contact that third party for help if the access has been revoked for that key. |
