My athoer account locked

I hope this message finds you well. I am writing to follow up on my previous inquiry regarding the suspension of my game account. Specifically, my account with the username [removed by Support] have been blocked, and despite reaching out via email earlier, I have not yet received a response. I am genuinely concerned about this issue as I have not been informed of any actions that would have resulted in the suspension of my accounts. I have always adhered to the game's terms of service and community guidelines. If there has been any misunderstanding or error, I would greatly appreciate clarification and any steps I can take to resolve the matter. Could you kindly look into this issue and provide me with an update on the status of my accounts? I would also appreciate guidance on any further actions I can take to have the suspension lifted. Thank you for your attention to this matter. I am eager to resolve this issue and return to enjoying the game. I look forward to your prompt response.