Shopping Mall Purchase Issues
|
I have never played Exile Road 1 before. I opened the official website of Exile Road 2 and the money I spent was also spent on Exile Road 2's mall gold coins. However, what was displayed on your website was actually from Exile Road 1. I don't have much knowledge of English, so I purchased something that Exile Road 2 doesn't even exist
I request to exchange the mall gold coins because the item I purchased cannot be used within 2 miles of my exile journey. Therefore, I request to return the mall gold coins so that I can purchase other items Path of Exile 2 Game account 358623973@qq.com Character Name ReaperAAA Add a Map Stash Tab to your account. Map stash tabs can hold 72 of each map type. Map stash tabs can be listed as public, allowing them to be listed on the trade site and community tools. I have never played Exile Road 1 before. I opened the official website of Exile Road 2 and the money I spent was also spent on Exile Road 2's mall gold coins. However, what was displayed on your website was actually from Exile Road 1. I don't have much knowledge of English, so I purchased something that Exile Road 2 doesn't even exist I request to exchange the mall gold coins because the item I purchased cannot be used within 2 miles of my exile journey. Therefore, I request to return the mall gold coins so that I can purchase other items Path of Exile 2 Game account 358623973@qq.com Character Name ReaperAAA Last bumped on Jan 3, 2025, 9:13:14 AM
|
|
|
And the translation displayed on the purchase did not indicate whether it was an item from Exile 1 or Exile 2, which misled me into consuming an item that I cannot use
|
|
|
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
| |
|
Path of Exile account name (including four digit discriminator)
The four digit discriminator at the back What do you mean? |
|
|
For example, your account name with the discriminator is 天使是魔鬼#1906 (the 1906 is the discriminator).
| |
|
Angel is Devil # 1906 is the number after it
|
|
|
thank
|
|
|
I have written detailed information and sent it to the official game hoping to resolve it
|
|
