Lost Access to Your Game? Here's What Happened and How to Fix It

Hi everyone,

A couple of days ago, I tried logging into my account and found that I had lost access to my game. After checking the forums, I discovered that many others were experiencing the same issue. Here's what I found out.

Last week, I purchased a key from Eneba, thinking it was completely legitimate. Unfortunately, it turns out that this wasn't the case.

After realizing the issue, I decided to buy Path of Exile 2 Early Access directly from the official website and reinstalled the game. To my relief, my character and everything I had achieved were still intact!

So, if you bought your key from a third-party site like Eneba, Kinguin, or Instant Gaming and then had your access revoked, this is likely the reason. The solution is simple: purchase the game from the official website, log back in, and you should find all your progress right where you left it.

I hope this helps anyone dealing with the same problem!

I bought game over steam and after playing 68h I lost access after linking steam account to PoE2. After a week of not getting responses, I bought game again so I can play but waiting for support response for getting my old account back

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