[PoE2] Game hardlocks my PC while loading, I need to manually reset PC.

After I play the game for a while, I'd say about an hour or so, my game stops at a random loading screen and I cannot recover my PC at all, doesn't respond. I have to reset it manually.

I have 32 gigs of ram, 9900k, and a 2080ti. I'm reluctant to continue playing, can anyone suggest what to do?
Last bumped on Dec 28, 2024, 4:18:00 PM
Same ! and when alt+tab

CPU: AMD Ryzen 5 5600X
GPU: Asus GeForce RTX 3060 12GB TUF Gaming OC V2
MOBO: Asus TUF Gaming B550M-Plus WI-FI
RAM: Crucial Ballistix DDR4 3600MHz 32GB
SSD: Samsung 970 Evo Plus 500GB m.2 NVMe SSD
Windows 11 pro
v1tAm1n^
I also experience this, but I can't even get past the character selection screen. Everything worked fine before but suddenly I can't seem to get it going again.

I heard about some auto-HDR issues so I completely disabled those settings on windows and POE2 but still the game freezes my system entirely.

Verifying game files through the steam library did nothing so now I am trying to reinstall the game and see if it reoccurs with default settings.

Will update after those steps are done
Thanks for your replies everyone.

Please share how it went, the more reports the higher the chances this gets looked at, thanks everyone!
I have the same problem, but have not found a work around or solution for this issue. Seems completely random. Yesterday, this happened to me no less than half a dozen times in a 2 hour play session, but today, only happened once in a 4 hour session.
Could anyone submit their logs for comparison? I am currently reinstalling so they don't exist for me anymore. But I figure it should be in your game folder(steamapps/common/pathofexile2) and log folder with either logs.txt or client.txt

After a crash occurred that is. Post it as an image so we don't have any weird URL's roaming and also saves you time

EDIT//UPDATE:

gonna edit this reply to not spam this thread. After reinstalling and starting up the game normally it crashed yet again after playing for only 13 minutes. The last log entries don't really help much as they give me no further clue to why or that it crashed. As a reference here the last lines of entry:

"
2024/12/29 00:53:42 14534656 403248f7 [INFO Client 2580] [SHADER] Delay: OFF
2024/12/29 00:53:42 14534656 91c6da6 [INFO Client 2580] Connecting to instance server at 203.17.244.244:21360
2024/12/29 00:53:42 14534703 91c69aa [DEBUG Client 2580] Connect time to instance server was 47ms
2024/12/29 00:53:42 14534750 91c4c6b [DEBUG Client 2580] Client-Safe Instance ID = 1678707088
2024/12/29 00:53:42 14534750 2caa1679 [DEBUG Client 2580] Generating level 2 area "G1_2" with seed 1017751989
2024/12/29 00:53:44 14536843 f0c29e12 [INFO Client 2580] Tile hash: 1667260449
2024/12/29 00:53:44 14536843 f0c29e11 [INFO Client 2580] Doodad hash: 2846715055
2024/12/29 00:53:44 14537171 4228e2a0 [DEBUG Client 2580] [ENTITY] Destroy static entities
2024/12/29 00:53:44 14537171 4228e282 [DEBUG Client 2580] [ENTITY] Finalize static entities
2024/12/29 00:53:44 14537171 4228e2a0 [DEBUG Client 2580] [ENTITY] Destroy static entities
2024/12/29 00:53:44 14537234 992412d1 [DEBUG Client 2580] [SCENE] Height Map Texture: 870 x 570
2024/12/29 00:53:44 14537296 4228e282 [DEBUG Client 2580] [ENTITY] Finalize static entities
2024/12/29 00:53:44 14537421 1a61ea26 [DEBUG Client 2580] InstanceClientSetSelfPartyInvitationSecurityCode = 0


Hope any one of the tech supports stumbles on this and can help us any further(can submit whole log file if needed)
Last edited by GibbyNation#6197 on Dec 28, 2024, 7:01:52 PM

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