i Have wrote an email to report

Hi, i have wroten an email, to report something that happen on my microtransaction but still got no answer, did i wrote bad the email?, its important for me thanks.
support@grindinggear.com
Last bumped on Jan 3, 2025, 9:35:14 AM
If you've sent us an email to support@grindinggear.com please be assured that the appropriate team member will get back to you as soon as they are able to do so. We're currently handling a large number of tickets so we appreciate your patience in the meantime!
Really appreciate the answer!, thanks in advance, thanks for reply so fast! have good christmas!!!
<3 poe team
Hello, im wondering if im gonna get an answer anywhere soon, it has been a week and i want to use the sales that u put on tabs, hope u dont mind,
thanks in advance kindly Poe team!.

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