I did not receive my 300 coins
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I just ordered the game on the official page of path of exiles 2 and not only did I have the problem of not receiving the game but also the game was charged 10 times I sent an email to support and they didn't answer me anything my email is: [Removed by support] Please help, I just want to play one of my favorite games
Last edited by Joel_GGG#1496 on Dec 26, 2024, 4:03:06 AM Last bumped on Dec 26, 2024, 6:52:48 AM
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
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same, email them about my transaction issue, no one reply for 4 days. I bought their early access supporter pack and i don't get the 300 point on my main account, and the past few days I found out the point went to my another account instead of my main account, email support no one response.
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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