Don't have access to early access
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Hi,
I've been playing PoE2 early access for one or two weeks. I just launched the game from steam and got a message where it says that my account does not have access to early access. I have the game in my steam library and also I acetivated the key via poe>shop>redeem key, now it's says that i don't have any key. What's happening? What should i do? Last bumped on Jan 12, 2025, 9:40:12 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? Please note that if this key was gifted to you from another player, who has since refunded their Early Access, this would also apply to any recipients of those keys.
Need help with something? Feel free to email us: support@grindinggear.com
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same case here....
just happen today. suddenly have no access |
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nearly the same situation here. sent multiple mails to the support but being ghosted. No answer. PC activated key on the poe website got the steam key there and activated it on steam (got nno coins wtf) could paly for about a week and suddenly i cant log in anymore and webpage says i have no access as if i never activated anything. i tried to buy it "again" on steam but steam says i allready have the game and the support says, therefore i can not buy the game again and should contact GGG support... and here we are...nothing. Where is my access, where are my coins?
i even send a screenshot (as requested by the steam support) from the steam support as prove, that i dont fake it. on the screenshots are multiple official infos about when it got activated. WTF GGG i know its EA but we payed for this and at least you could answer. ignoring us and doing nothing is very low. I wrote the support i dont get an answer |
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