PoE 2 Muted?

All I haven't been doing is using your trade website, messaging people to purchase things on your website and now I am muted. There was one individual who reported me because I put the wrong item in the chat and I didn't get a chance to message him to fix it. Could you please unmute me so that I can continue to play this game and trade? I barely talk in chat I don't understand the issue here

This is frustrating as I cannot play the game the way they would like to, I would really like to be able to purchase from other players. I am unable to send messages.

why was I muted.....I reported someone spamming in global and I get muted lol. Fix please