blocked since December 11 ID VYKOJIN

Hello, good evening, I have been blocked since December 11, every day I send emails and write in the forum every day, one of the answers is that I refunded my game and bought it again, I only need one person to solve the problem . My blocked ID is Vykojin which is synchronized to STEAM, I'm just asking for some help, because every day that passes I'm getting more angry, but hey... I hope I can solve this problem, greetings and Merry Christmas.