You must complete the unlock process before continuing.
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Upon trying to link my steam account to the account that I play on console I get this message-"You cannot add this login method to this account.
You must complete the unlock process before continuing." How do I complete the unlock process? Last bumped on Feb 21, 2025, 6:13:55 PM
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You may need to log in successfully using the stand-alone client in order to complete the unlock process and proceed with the linking. I hope this helps and I'm sorry for any inconvenience this may cause!
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So I did as you advised. Downloaded the standalone client. Logged in after completing the "unlock process" and it still will not let me link my steam account to my main account. I have emailed support 4 times regarding this. I initially received a response asking if it was resolved and that they could help to which I responded that it had not been resolved. That was a month ago and I have yet to receive any help with this. I purchased PoE2 on steam and PS5 and I would like to be able to move between platforms to play. Some help would be appreciated.
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So we need to install the stand-alone client and login before we can login on Steam? That's really annoying..
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I can log in on steam just fine. The issue is that I cannot link my steam account to the account I play on console. And the bigger issue is that I am getting zero help from support after 2 months. I get that they are under staffed but when do we start getting help??
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