Entire PC Shutdown from loading into poe 2

My entire pc just shut down randomly after loading up the game.
Last bumped on Jan 15, 2025, 8:51:50 AM
It's a known issue with Windows 11 24H2.

Rightclick your start button and pick "run" and then type "winver" in the box that appears and hit OK. If it says you've got 24H2, then you're affected by the issue.

You may be able to roll back to 23H2 via Settings, System, Recovery, Go Back. That's what I did, and the issue is fixed for me.
I was very pessimistic that some configuration changes could fix temporary the issue until GGG team address it, but it seems that changing one option actually worked out and I didn't have single crash since then.

I changed in the game option to not use DirectX12, but Vulkan instead and then my PC stopped shutdown itself every 1–2 maps. I don't have freezes or any client crashes as well. Hope this can work out for some of you until patch is released.
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I was very pessimistic that some configuration changes could fix temporary the issue until GGG team address it, but it seems that changing one option actually worked out and I didn't have single crash since then.

I changed in the game option to not use DirectX12, but Vulkan instead and then my PC stopped shutdown itself every 1–2 maps. I don't have freezes or any client crashes as well. Hope this can work out for some of you until patch is released.


I'm glad you were able to find a fix.

The big issue is that it seems only a few people are able to fix this and those solutions only seem to work for them. There might be SEVERAL problems with the game that lead to the same PC shutdown, which is not looking good.

Nobody in the community can point out a fix that works for at least half the people having this issue. I just hope GGG can at least identify the problem :/
"
It's a known issue with Windows 11 24H2.

Rightclick your start button and pick "run" and then type "winver" in the box that appears and hit OK. If it says you've got 24H2, then you're affected by the issue.

You may be able to roll back to 23H2 via Settings, System, Recovery, Go Back. That's what I did, and the issue is fixed for me.


Never installed the 24H2 update, same issue here. :/

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