[Microtransactions] I got 4 charges which i dont buy
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Hello
I got an issue with some randmon charges on my account. For some reason i have 4 the same buys every 40 seconds with buying support packs, but i didnt, i wasnt even online. I did not find something in my account about login sessions (may be my account was stolen). But keys are still not used. For me it looks like bug in system with some wrongs account ids which retries every 40 seconds to repeat charge. Also i wonder how my account linked to paypal and i cant see this. Last edited by enjoyme#3543 on Dec 21, 2024, 10:22:24 AM Last bumped on Dec 21, 2024, 1:03:40 PM
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Hi there,
We're sorry to hear this has happened! If you haven't done so already, could you please contact us at support@grindinggear.com so we can look into potentially issuing a refund for you? We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We do apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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