PS5 missing 300 point

Hello.
I purchased a PS5 Early Access Key.
I was able to access, but 300 points were not paid, and nothing appeared on the screen as 'loading' when accessing the point item store in Ingame. Please help me
Last bumped on Dec 21, 2024, 8:10:32 AM
Hi there,

We're sorry to hear you're having some issues locating your points after purchasing them! If you're still experiencing issues with this, could you please contact us at support@grindinggear.com so we may look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

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