Transfer points from my steam account to my original account please
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Hi, when I bought early access points through steam I ended up with 2 linked accounts - and the early access points were added to the new steam one but my existing points and new character in poe2 are on the old poe account. I'd like points transferred from the new account to the old one. Thanks
Last bumped on Dec 21, 2024, 4:00:01 PM
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Hi there,
I'm afraid we're unable to assist with account-related issues via the Forums. If you haven't done so already, could you please email us at support@grindinggear.com from your associated email so we can look into this for you? We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We do apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Thanks for getting back to me. I did email support over a week ago. I understand that response times are long but I haven't even gotten an automated response or anything like that to confirm receipt of my email. Your link to the Announcement Post doesn't actually say anything specific about response times. Sounds like I will just continue to wait for a response and assume my request has not been lost.
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